Sorry to Bother You has four endings. Well, more like three and a half. They’re all good enough endings, except the last one, which is truncated and just reminds how iffy the entire third act has been. Until the third act, the film is going strong. Underdeveloped but affable lead Lakeith Stanfield–the character is underdeveloped and affable, not the performance; Stanfield’s performance is fantastic–gets a job as a telemarketer and finds out he’s a natural salesman. At least over the phone.
The film takes place in an alternate reality (of sorts). Mostly Sorry just seems like its set in 2028 but with technology from 2008. Smartphones aren’t ubiquitous. Actually, they’re not even present until writer and director Riley needs to use one for a plot point. But society is futuristic, in all the bad–and very realistic–ways, with rich White guy Armie Hammer and his company, which signs people into lifetime work contracts. People live in the warehouse, they work in the warehouse, they (presumably) die in the warehouse. And having a limitless supply of indentured laborers isn’t even enough for Hammer it turns out. Riley does really well conceptualizing the possibilities and inhumanity of capitalist greed, though he doesn’t really execute them particularly well. At least not once the third act hits.
Stanfield’s not thinking of signing up for the work-for-life thing. It seems to be more for people trying to get out of debt. They even take your kids. It’s a background subplot, which ends up figuring in a little, but only because Riley forces it. Riley’s not subtle about Chekov’s gun. Guns, actually. There’s also the most popular TV show in the world, where people get beat up on camera for… notoriety? It’s never clear. There’s a fame culture but without the new media infrastructure (even though YouTube gets a big mention).
So while Stanfield’s trying to make the telemarketer thing work (selling crappy encyclopedias–again, there’s no wikipedia?), his girlfriend Tessa Thompson is working on an art show while making ends meet as a sign twirler. She’s got a really undeveloped subplot about becoming an activist protesting Hammer’s work-for-life company. Her art show is also really undeveloped, though sensational when Riley finally gets to it. Thompson is, in general, really undeveloped.
Simultaneous to Stanfield’s rise to telemarketer success is the other employees (including Thompson) trying to unionize. Steven Yeun is the outside agitator who gets things started–by leveraging Stanfield’s success, which comes off as exploitative but goes unexplored–and Jermaine Fowler is Stanfield’s friend who stays true to his fellow workers. One of the big problems, which doesn’t matter because the movie’s so funny, is how unbelievable the telemarketing company comes off. It’s not believable anyone could sell the crappy encyclopedias, so how do they have enough employees to fill a call center. The always good, sometimes exceptional laughs fill in the spaces too wide for suspensions of disbelief.
Once Stanfield gets super successful he’s unknowingly put on a collision course with Hammer, who needs a good salesman like Stanfield. Just like Stanfield, who’s an affable Black man who can talk to White people the way White people want to be talked to. Riley’s commentary on capitalism and its disgustingly obvious roadmap takes precedence over any exploration of race. Race is always present–sometimes it’s on the fore–but it’s always secondary, even when it shouldn’t be.
Just like the comedy in the first two acts covers for the narrative leaps or avoidances, Riley uses sensationalism–absurdist sensationalism–to cover in the third. Because Stanfield doesn’t really get a character arc. He’s on a story arc, but he was so thinly established (Riley leveraging Stanfield’s performance) it doesn’t add up to much. And then three and a half endings muss things up more. Each in different ways.
All of the acting is strong. Stanfield’s a spectacular leading man. Thompson’s good, even if her part is only deep in exposition. Yeun’s good. Fowler’s somewhat inconsequential–Sorry feels like things got cut either from the final cut or from the script; Fowler’s just around. Omari Hardwick’s fine as one of Stanfield’s bosses, though he’s a sight gag versus the other bosses–Michael X. Sommers, Michael X. Sommers, and Kate Berlant–who are all absurdly funny. Hammer’s perfect for the part but almost brings too much self-awareness and humanity to it. Danny Glover and Terry Crews are great in extended cameos.
Technically, the film’s outstanding. Riley’s direction, Doug Emmett’s photography, Terel Gibson’s editing. Especially Gibson’s editing, which does a lot but without any fanfare whatsoever.
Sorry to Bother You is really good. It’s almost great. But the third act is a mess.
Written and directed by Boots Riley; director of photography, Doug Emmett; edited by Terel Gibson; music by The Coup, Merrill Garbus, Riley, and Tune-Yards; production designer, Jason Kisvarday; produced by Nina Yang Bongiovi, Jonathan Duffy, Charles D. King, George Rush, Forest Whitaker, and Kelly Williams; released by Annapurna Pictures.
Starring Lakeith Stanfield (Cassius), Tessa Thompson (Detroit), Armie Hammer (Steve Lift), Steven Yeun (Squeeze), Jermaine Fowler (Salvador), Omari Hardwick (Mr. _______), Terry Crews (Sergio), Kate Berlant (Diana), Michael X. Sommers (Johnny), Danny Glover (Langston), Robert Longstreet (Anderson), and Forest Whitaker (Demarius).